FAQs

Our team has amassed over 20 years of expertise in the heating and air conditioning field, providing us with extensive knowledge and skills to serve our customers effectively.

We are fully licensed and insured, ensuring complete protection and peace of mind for our clients throughout our service provision.

As a local, family-run enterprise, we are dedicated to providing superior heating and cooling services. Additionally, it's common for one of our owners to personally supervise service calls, ensuring quality and accountability.

We typically recommend changing air filters on a monthly basis. However, this frequency may vary depending on your system's usage patterns and the specific guidelines provided by the manufacturer.

Common indicators include unusual noises, reduced airflow, increased energy bills, and inconsistent temperature distribution. If you observe these signs, our HVAC company in Newport News, VA is prepared to offer prompt and effective repair services.

Our experience shows that regular maintenance, sealing duct leaks, and installing a programmable thermostat can significantly boost efficiency. The US Department of Energy and ENERGY STAR recommend setting a comfortable daytime temperature and raising it by 7°F when the house is unoccupied.

Not always. In many instances, replacing only the faulty component is sufficient. The decision largely depends on factors such as the age and overall condition of your system.

If you're experiencing system issues or it's been a while since your last maintenance check, we advise scheduling a tune-up with our team to prevent potential system failures.

Routine maintenance is a scheduled, preventative measure, while emergency service calls address urgent, unexpected issues. For emergencies, we advise contacting us immediately for swift assistance.

Yes, there are several methods. Sealing air leaks, enhancing insulation, and using ceiling fans can all contribute to lowering your energy consumption and associated costs.